Get help
The fastest way to reach us is by email:
support.quadrillionaire@gmail.com
We aim to reply within 3 working days. To help us resolve your issue quickly, please include:
- Your device (e.g. iPhone 15 Pro, iPad Air, Pixel 8) and OS version.
- The app version (Portfolio → Settings → About / Debug).
- A clear description of the problem and, if possible, a screenshot.
- Whether you're signed in (Apple / Google / Microsoft / email) or playing as a guest.
Common questions
- Lost progress after reinstalling? Sign in with the same account — your cloud save restores on launch. Guest (local-only) saves don't transfer between installs.
- Purchase issue or refund? In-app purchases are processed by Apple or Google; refunds are requested through them (Apple: reportaproblem.apple.com; Google Play: Play Store → Order history). We're happy to help if something didn't unlock — email us.
- Ads not working / reward not granted? Make sure you're online; try again after a moment. If a reward still doesn't apply, email us with the details above.
- Want to delete your account/data? See Delete account.
Useful links
Studio
ParsaDev — London, United Kingdom
quadrillionaire.app · support.quadrillionaire@gmail.com